Terms of Service
This website is operated by Urban Icons. Throughout the site, the terms “we”, “us” and “our” refer to Urban Icons. By visiting our site and/or purchasing from us, you agree to the following Terms of Service. Please read carefully before using our website.
If you do not agree to these Terms, you may not use this site or purchase from us.
1. Our Store
Urban Icons provides a curated collection of art prints, frames, and related products. By purchasing from us, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a parent/guardian to use this website.
You may not use our products for unlawful purposes, nor may you violate any laws in your jurisdiction.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
Your personal information is always handled in accordance with our [Privacy Policy]. Credit card details are always encrypted during transfer.
You may not duplicate, copy, sell, or exploit any portion of our website, products, or services without our written consent.
3. Product Information
We aim to display our products as accurately as possible, including colours, finishes, and sizes. However, slight variations may occur due to screen settings, photography, or material differences.
All products are made to order, and availability is subject to change. We reserve the right to discontinue any product at any time.
4. Orders & Billing
We reserve the right to refuse, cancel, or limit any order placed with us. This may apply where multiple orders are placed under the same customer account, payment method, or shipping address.
It is your responsibility to provide accurate and complete billing, shipping, and contact information. Failure to do so may result in delays or non-delivery.
For details on cancellations and refunds, please see our [Returns & Refund Policy].
5. Pricing & Payments
All prices are listed in Great British Pound (GBP) unless stated otherwise. For international customers, your bank or card provider may charge fees for currency conversion.
We reserve the right to update prices at any time without notice.
6. Shipping & Delivery
We aim to process and ship all orders as outlined on our Shipping Information page. Once dispatched, delivery times are dependent on the courier.
Urban Icons is not liable for delays, lost parcels, or customs-related issues once your order has been handed to the courier.
7. Returns & Refunds
Our Returns & Refund Policy forms part of these Terms. Please see the Return and Refund page.
8. Third-Party Services
From time to time, our website may link to third-party services or tools. These are provided “as is” and we do not accept responsibility for their accuracy, safety, or reliability.
9. User Content
If you share feedback, comments, or submissions with us (via email, reviews, or social media), you grant us permission to use, reproduce, and publish this content for promotional purposes, unless you request otherwise.
10. Limitation of Liability
Urban Icons provides all products “as is” and “as available.” While we strive for excellence, we do not guarantee that our service will be error-free, uninterrupted, or always secure.
To the fullest extent permitted by law, Urban Icons will not be held responsible for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
11. Indemnity
By using our website, you agree to indemnify and hold Urban Icons harmless from any claims or damages resulting from your breach of these Terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.
13. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page, and your continued use of the site constitutes acceptance of any changes.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 Email: info@urban-icons.co